Last Updated: 31/01/2025
Introduction
eSIM1st LLC ("we," "us," or "our") operates the eSIM1st website (https://esim1st.com). We are committed to safeguarding the privacy of our customers and ensuring that personal data is protected in accordance with GDPR, CCPA, CPRA, and CalOPPA standards. This Privacy Policy explains the types of personal information we collect, how we use it, and your rights regarding your information.
Information We Collect
We collect the following personal information when you interact with our website or use our services:
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Contact Information: Email address, first name, last name, phone number, address (including city, state, ZIP/postal code, and province).
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Social Media Profiles: Information from services like Facebook and Twitter, if you choose to connect with them.
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Payment Information: Collected and processed by third-party providers (Apple Store, Google Play, PayPal, Stripe, and Shopify).
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Automatically Collected Information: Usage data, cookies, and analytics data through Google Analytics.
How We Use Your Information
We use the personal information we collect to:
- Process transactions, fulfill orders, and provide customer support.
- Send marketing communications and promotional materials (users can opt-in or unsubscribe at any time).
- Improve our website and services using analytics tools.
- Perform remarketing through third-party services listed below.
Third-Party Services and Data Sharing
We collaborate with the following third-party providers to process payments, manage communications, protect data, and carry out remarketing. For information on how these providers use your data, please refer to their privacy policies:
Your Rights
GDPR Rights (for EU residents):
- Access, correct, or delete your personal data.
- Object to data processing and restrict processing.
- Data portability.
- Withdraw consent at any time where we rely on consent to process your information.
CCPA and CPRA Rights (for California residents):
- Know what personal data we collect, use, and disclose.
- Request the deletion of your data.
- Opt-out of the sale of your personal data.
- Not be discriminated against for exercising these rights.
For GDPR, CCPA, or CPRA requests, please contact us at support@esim1st.com.
Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected data from children under 13, we will promptly delete it.
Security
We implement industry-standard security measures to safeguard your data. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee complete security.
Contact Information
You can contact us using the following methods:
- By Email: support@esim1st.com
- By Visiting: [Contact Us Page]
- By Phone: +1 (207) 716-5859
- By Mail: 5830 E 2nd St, Ste 7000 #22394, Casper, Wyoming 82609 USA
Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top will indicate when changes were made.
