No technical knowledge? No problem. We've simplified it for you.

Follow our step-by-step guide and enjoy instant connectivity in no time. No hassle, no delays—just smooth installation.

What You Need to Know Before Installing Your eSIM

Before installing your eSIM, make sure your device supports eSIM technology, such as recent smartphones or tablets. Ensure you have a stable internet connection, either Wi-Fi or mobile data.

When Should You Install Your eSIM?

We recommend installing your eSIM while connected to a reliable internet source, like Wi-Fi or stable mobile data, to ensure a smooth setup process. If you're preparing for a trip, it's best to Install your eSIM a day before travel. Data starts automatically in covered areas.

How to install and activate your Google Pixel

Once you've purchased a eSIM data package from us, you need to install and activate your eSIM (digital SIM card) on your Google Pixel device so it's there when you need it.

  • Installation with QR Code

  • Manual Installation

Go to Setting on your device 

Open Settings:

> Go to your device's Settings and tap on Network & Internet.

 

Access SIM Settings:

> Tap on SIMs.

 

Add an eSIM:

> Tap the + icon to add a new SIM.

> On the next screen, select Download a SIM instead? to proceed with eSIM setup.

Download the eSIM

Download Your SIM:

> On the Download your SIM screen, tap Next to begin the eSIM setup process.

 

Scan the QR Code:

> Use your phone's camera to scan the QR code provided by your eSIM provider. Ensure the code is centered in the frame.

 

Confirm eSIM Installation:

> When prompted with the available eSIM (e.g., eSIM1st), tap Download to proceed.

Well done!

Your eSIM is installed and ready for activation.

Please activate your eSIM only upon arrival at your destination

 

Activate and start using your eSIM data

Select an Inactive eSIM:

> Go to Settings > Network & Internet > SIMs.

> Under the Downloaded SIMs section, select the inactive eSIM (e.g., My eSIM 2).

 

Enable the eSIM:

> On the eSIM settings page, toggle Use SIM to On.

 

Enable Mobile Data and Roaming:

> Scroll down and toggle Mobile Data to On for internet access.

> If you plan to use the eSIM while roaming, toggle Roaming to On.

If you completed the steps but your eSIM didn’t install correctly, contact our Technical Support at support@esim1st.com. 

 

Our team is available to assist with any Google Pixel eSIM activation questions.

Go to Setting on your device 

Open Settings:

> Go to your device's Settings and tap on Network & Internet.

 

Access SIM Settings:

> Tap on SIMs.

 

Add an eSIM:

> Tap the + icon to add a new SIM.

> On the next screen, select Download a SIM instead? to proceed with eSIM setup.

Enter the activation code

Choose to Enter Details Manually:

> On the Scan QR code from network screen, tap Need help?.

> Then select Enter it manually to input your eSIM details manually.

 

Enter the Network Provider Details:

> Input the activation information provided by eSIM1st:

- Activation Code (e.g., LPA:1$rsp.truphone.com$JQ-20BNUQ-1UTJQXP).

 

Complete Activation:

> After entering the details, tap Continue to validate and download the eSIM profile.

> Follow the on-screen instructions to finalize the setup.

Well done!

Your eSIM is installed and ready for activation.

Please activate your eSIM only upon arrival at your destination

 

Activate and start using your eSIM data

Select an Inactive eSIM:

> Go to Settings > Network & Internet > SIMs.

> Under the Downloaded SIMs section, select the inactive eSIM (e.g., My eSIM 2).

 

Enable the eSIM:

> On the eSIM settings page, toggle Use SIM to On.

 

Enable Mobile Data and Roaming:

> Scroll down and toggle Mobile Data to On for internet access.

> If you plan to use the eSIM while roaming, toggle Roaming to On.

If you completed the steps but your eSIM didn’t install correctly, contact our Technical Support at support@esim1st.com. 

 

Our team is available to assist with any Google Pixel eSIM activation questions.

Running Into Issues? Here's How to Fix Them!

Does my data package activate immediately upon eSIM installation on my Google Pixel?

In most cases, your data package will activate automatically once you install the eSIM, as long as you're in the correct country or region.

The QR code won’t scan, or the camera doesn’t detect it?
  • Ensure the QR code is well-lit and free of smudges.
  • Clean your iPhone camera lens.
  • Increase screen brightness if scanning from another device.
  • Manually enter the eSIM details.

The eSIM setup process completes, but the plan isn’t active?
  • Restart your Phone after installation.
  • Ensure you are connected to Wi-Fi or cellular data during activation.
  • Confirm with your carrier that your eSIM is provisioned correctly.

Weak signal or no network after activating the eSIM?
  • Verify that the eSIM profile is enabled.
  • Toggle Airplane Mode on and off to refresh network connections.
  • Reset network settings.
  • Contact your carrier to confirm network coverage in your area.

The eSIM doesn’t appear in your Cellular Plans after activation?
  • Ensure the QR code was scanned correctly.
  • Check for pending updates.
  • Delete and re-add the eSIM profile.

Multiple eSIM profiles create confusion or disrupt connectivity?
  • Ensure only one eSIM profile is active at a time.
  • Disable unused profiles.
  • Clearly label your eSIM profiles for easy identification (e.g., "Work" and "Travel").

Is an eSIM as secure as a physical SIM?

Yes, eSIMs are encrypted and offer comparable security to physical SIM cards.

You accidentally removed the eSIM profile from your iPhone?
  • Contact your carrier to reissue the QR code or manual setup details.
  • Re-add the eSIM.

The eSIM worked at home but stopped after entering a new country?
  • Ensure roaming is enabled for the eSIM.
  • Check that the carrier supports roaming in the destination country.
  • Purchase a local eSIM plan for better connectivity abroad.

eSIM doesn’t work on your new device after switching phones?
  • Contact your carrier to deactivate the eSIM on your old device and activate it on the new one.
  • Use the carrier’s app or website for quick eSIM transfers if supported.

The iPhone displays "No SIM" even though the eSIM is activated ?
  • Check that the eSIM profile is enabled.
  • Restart your device.
  • Reset network settings.
  • If the issue persists, delete and reinstall the eSIM profile.

Do I need Wi-Fi to set up an eSIM abroad?

Yes, you’ll need Wi-Fi for initial activation if cellular service isn’t available.

Can my eSIM be hacked?

It’s extremely rare. Protect your phone with a strong passcode and enable two-factor authentication for added security.

Our 24/7 support team is ready to assist you anytime

Whether you need help before or during your trip, you can reach us at support@esim1st.com for prompt and reliable assistance, ensuring a smooth experience.

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