Acceptable Use Policy

At eSIM1st, we require that you use our services in accordance with applicable laws and our community standards. This Acceptable Use Policy (“Policy”) outlines our expectations for how you should use the services to maintain a positive and lawful experience for all users.

By using or continuing to use any eSIM1st service, you agree to abide by this Policy.

Applicability

This Policy applies to you and all Covered Users (those who use our services under your account). You are responsible for informing all Covered Users about this Policy and ensuring they agree to it.

Prohibited Uses

You are prohibited from using our services for unlawful, abusive, fraudulent, or harmful purposes, including, but not limited to:

  • Distributing unsolicited bulk emails.
  • Interfering with systems or networks.
  • Unauthorized data monitoring.
  • Engaging in phishing, scamming, or unauthorized collection of personal or financial information.
  • Using our services for illegal activities or to distribute malicious software.
  • Violating intellectual property laws by distributing protected content without authorization.

Bandwidth Abuse

Our services are intended for regular mobile internet access by travelers and professionals. The following activities are prohibited:

  • Downloading/uploading files over 300MB or engaging in continuous background data transfers.
  • Using the eSIM-enabled device as a data router or proxy for multiple devices.
  • Streaming or transferring large files via P2P networks (e.g., BitTorrent).
  • Any activity that exceeds 150MB of data per hour.

Vulnerability Testing

Do not attempt to probe, scan, or breach our security systems without express written consent from eSIM1st.

Offensive Content

You must not use our services to process or link to content that:

  • Is illegal, harmful, or offensive.
  • Incites violence, hate speech, or threats.
  • Violates privacy, promotes illegal drugs, or engages in illegal activities.
  • Exposes confidential or proprietary information.

Intellectual Property

You are prohibited from using eSIM1st network to download or distribute any copyrighted material without the express permission of the content owner.

Use of Assigned Identification

Only use IP addresses assigned to you by eSIM1st. If an IP address is listed on an abuse database due to your actions, eSIM1st may suspend or terminate your service.

Enforcement and Violation Consequences

Violating this Policy may result in the immediate suspension or termination of your access to our services without prior warning.

Changes to this Policy

eSIM1st reserves the right to amend this Policy at any time. Any changes will be effective within fourteen (14) days of posting or by your continued use of the services.

 

Unlimited Roaming Data Guidelines

Our Unlimited Data Plans are designed for regular roaming use. They are not intended for heavy data usage such as large file transfers or automated machine usage. Below are examples of acceptable and prohibited usage:

Acceptable Usage:

  • Streaming music or video for a few hours daily.
  • Using social media apps like WhatsApp, Instagram, and TikTok.
  • Browsing the internet, email, and messaging throughout the day.
  • Using mobile hotspot for Zoom calls or corporate VPN access.

Prohibited Usage:

  • Downloading large files (e.g., entire photo or music libraries).
  • Using the mobile hotspot as a router for multiple devices.
  • Streaming video for extended periods or using BitTorrent/P2P file sharing.

For heavy data usage, please use Wi-Fi.